You may have been putting off that call for foundation repair, ignoring your fears that something is not quite right with your house. See cracks on the walls and they’re getting bigger? Perhaps your doors are sticking or the floors have become uneven. Maybe you don’t even have a clue where where to look for help.
Like most other homeowners, your knowledge of foundation repair is probably limited, and you may be thinking of hiring people who can do the job competently as well as honestly. The good news is, you will find a lot of good companies out there, but also some cowboys that you have to avoid at all costs.
When planning to hire a certain foundation repair company, first consider the following:
The Importance of Research
Be sure to do a bit of research on the background of the company you’re eyeing. Read testimonials or reviews about them, but stick to well-known and credible sites like Angie’s List, Yelp, HomeAdvisor and the Better Business Bureau. Of course, you’ll want to check out their company website as well to know their history, specific location and other important details.
Asking for Recommendations
Referrals remain the best way to seek good service professionals, so start asking friends, relatives and neighbors for referrals. Maybe they’ve had some foundation work done on their home before, or know someone who did. Talk to them about the company’s quality of work, professionalism and pricing. People are usually happy to provide this kind of first-hand information.
Considering a Number of Options
If you want to be sure that you end up with the right foundation repair company, consider several options instead of focusing on one company at a time. After all, you need to be able to make comparisons before you can say that one particular company is the best.
Quality of Products
Pay close attention to the types of products they use and the quality. If your problems about piers, learn as much as you can about their foundation piers. As we have all heard before, you get what you pay for, and this is particularly true for building foundation. Many companies offer cheap and substandard products, and you have to totally avoid them. Aside from product quality, ask them about warranty as well. This is probably the most crucial of all considerations and for obvious reasons. This should also be a main point of comparison when assessing your prospects.
You can tell a lot about a company just by the way they treat you on the phone when you call them for the first time. Focus on professionalism and basic courtesy. If you sent them an inquiry through email, how prompt was their response? When they came to evaluate your property, were they friendly and patient with your questions? Never take these things for granted because it can be a burden to deal with a company that doesn’t value its clients.